Accountability Chart
Who owns what — partner roles and areas of responsibility
Visionary
Xa Vang
Principal, Vision & Business Development
🗓 Thinks & plans 3 years ahead
Vision
Business Dev
Brand
Partnerships
Finance
—Sets the direction — owns the long-term vision of the company
—Leads business development — owns outreach, proposals, and closing
—Builds relationships — owns key client relationships, partnerships, and referral network
—Drives brand — owns how the company presents itself: voice, positioning, and culture
—Spots opportunities — identifies new markets, products, and growth directions
—Owns AI vision — sets the direction for how AI evolves in the company's services
—Owns financial oversight — tracks company finances, budget adherence, and financial health reporting to all partners
—Manages financial planning — leads conversations on compensation triggers, cash floor, distributions, and capital rounds
Integrator
Chanh Tran
Principal, Operations & Delivery
🗓 Thinks & plans 1 year ahead
Operations
Delivery
Client Success
Admin
—Runs day-to-day — owns operations, ensures the business functions on schedule and on budget
—Manages delivery — ensures client projects are delivered on time, to scope, and to the quality standard
—Client success — owns post-delivery relationships, follow-up, feedback, and renewals
—Contracts & admin — manages agreements, vendor relationships, and internal processes
—Holds accountability — ensures all partners and team members follow through on commitments
Software Development
Billy Lee
Principal, Software Development
🗓 Weekly · Monthly · Quarterly
Software
AI
Tech Standards
Process
—Owns the product delivery process — leads Dev Planning, oversees Build handoff, and conducts QA/QC
—Defines tech stack — selects and standardizes languages, frameworks, and tools across all projects
—Sets architecture standards — documents how systems are designed, structured, and integrated
—Owns software process & standards — defines how code is written, reviewed, tested, and deployed
—Leads AI integration — identifies and implements AI tools and workflows
—QA sign-off — produces the QA report and approves all builds before client handoff
—Maintains technical documentation in Company Standards
Project Execution
Oropa Yang
Principal, Project Execution
🗓 Weekly · Monthly · Quarterly
Consulting
Discovery
Methodology
—Owns the Build phase — receives the approved dev plan and manages the full build of the solution
—Client delivery — reviews the QA report and delivers the final product to the client
—Owns discovery — leads client discovery sessions to define project scope and requirements
—Defines methodology — establishes how projects are scoped, structured, and executed
—Consulting lead — guides clients through solution design and implementation strategy
—Manages build progress — logs milestones, tracks blockers, and raises issues in L10 meetings
—Client success handoff — ensures smooth transition post-delivery and documents lessons learned